Jürgen Anke
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means-end-analysis;methods;project management;Service Engineering;Smart Service;Smart Service Systems
How to tame the Tiger – Exploring the Means, Ends, and Challenges in Smart Service System Engineering
Smart service systems are like a tiger – they are difficult to tame. This is largely rooted in their complexity, which results from the involvement of multiple actors and the interaction of multiple disciplines. Smart service systems engineering …
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